You must be anxious to death upon getting a client complaint on having blood-shut eyes and swollen eyelids. As a lash professional, you must gear up on the sometimes-unavoidable circumstance of your clients’ reactions to lash extension glue. Remember to keep your calm and act professional when such instances arise. Here is a comprehensive guide on how to deal with reaction to lash extensions.
Step 1: Evaluate your client
It is your duty as a professional to conduct a preliminary assessment if the client is safe to have eyelash extensions. According to healthline.com, you must never proceed with the process if your client has the following conditions:
•allergy to latex or adhesive chemicals
•undergoing chemotherapy or radiation
•irritated or broken skin around the eye area
•history of reactions to any medication and/or cosmetic products
•alopecia areata and/or trichotillomania
Step 2: Let your client sign a waiver
Doing so will not only protect your business, but it will also protect your client’s health and safety. Making them read and understand the terms and conditions indicated in the waiver will provide detailed information about the risks of being exposed to certain chemicals. Eyelash aftercare instructions will also make them aware of how they should plan accordingly after the procedure.
Below are the crucial details you should include on the waiver:
•Possible side effects to specific products and ingredients
•Appointment process and contraindication
•Step-by-step aftercare and maintenance
•Name, contact information, date, and signature
Step 3: Follow careful guidelines for procedure
Aside from consulting with your client about their health history, as well as risks during the process, you must still observe caution during application. Here are the things you should be mindful of at all times:
•Use sensitive lash extension adhesive. This is specially formulated for clients with hypersensitivity glue chemicals.
•Skip the primer. Some clients may not be allergic to the glue but to other ingredients of the primer. Try to prep the lashes by washing instead.
•Fan away the fumes.The flaring effect coming from the chemical decreases once the adhesive dries. It is best to fan the lashes for the entire session specifically for sensitive clients. Or pick a lash adhesive with low fumes.
•Keep the filling period short. You may suggest having their lashes filled weekly instead of one long session. Some clients have low tolerance to withstand fumes. The faster you finish, the better the comfort. You may also opt for a fast drying lash extension glue.
•Watch out for signs of reactions. Discontinue if client is consistently feeling extreme discomfort to avoid worsening redness.
•Ask your clients to prepare for appointment. Tell your clients to take antihistamine prior to session if they have a history of allergy.
•Make sure client’s lids are fully shut. Customers might not have any allergies. But chemicals can reach their eyes and can cause irritation.
•Maintain the right distance. Reactions frequently occur due to the adhesive touching the skin and the eyeball of the eyelid.
Eyelash Extension Glue Allergic Reaction Remedies
There are remedies a client can use to ease mild symptoms. These items may be found readily available at home or can be purchased over the counter.
• Cold compress can help alleviate minor discomfort and flaring.
• Cortisone cream – in small amounts – can reduce redness and swelling.
• Oral antihistamine can aid with client’s sensitivity to chemicals.
• Allergy eye drops can also be used if redness persists and only if the glue has already dried 24 hours after application.
However, if your customer is experiencing severe discomfort, irritation, itching, and inflammation on and around the lash line for more than 48 hours, it is best that you advise them to immediately seek help from a medical professional. They may need to have the lash extension removed too. If you are giving a complimentary lash removal, it is necessary to discuss with the client further about their history of allergy and suggest considering a sensitive adhesive for next time.
Lashophy© New York